Provide timely and accurate writing and editorial services, technical writing and documentation, and project management
	Produce a variety of written materials (nonfiction books, corporate newsletters, procedure manuals, help systems, training materials, articles, sales brochures, and catalogs) for both paper printing and online use in corporate intranet and Internet web sites
	Serve as substantive editor in the development of several mass market and trade publications
	Serve as writer, researcher, and project manager in the development of a scientific biography
	Develop custom technical documentation, training materials, and/or Help system for Northeast Utilities, Automatic Data Processing (ADP), and acumen Book Publishing Information software. Provide personalized training to customers, where desired
	Develop, edit, and manage project for both monthly and quarterly customized client newsletters for the VISTAKON® division of Johnson & Johnson Eye Care
	Write, develop, and publish Editorial Services’s Internet web site
	Work with numerous publishing companies as an acumen Book Publishing Information System Software Consultant to analyze customers’ needs, tailor software specifications to meet those needs, and set up systems for turnkey use
	Supervise staff and coordinate needed subcontractors to ensure high-quality work delivered to customers

	Develop and acquire a line of 43 calendars, negotiate contracts with authors and photographers
	Edit text and photos and coordinate timely and accurate development of all prepress materials
	Liaison with design department to ensure high-quality product design

	Plan and manage production schedule for retail products and sales materials with authors, editorial, marketing, design, printing, customs broker, and trucking companies to ensure high quality products and delivery on a timely basis
	Negotiate contracts with domestic and foreign printers; manage printing budget of over $500,000
	Liaison with fulfillment house to control receipt of over 450,000 calendars and filling of over 7,000 orders annually

	Manage operations of company that increased in size from sales of $250,000, staff of two people, and twelve products to sales in excess of $1,700,000, staff of seven people, and fifty-five products
	Develop job descriptions and company policies, interview, hire, train, and supervise support staff; prepare and conduct employee evaluations, promotions, and dismissals
	Responsible for conversion, maintenance, update, and employee training on network computer hardware and software
	Ensure superior ongoing support for all marketing and sales efforts

	Analyze Field Office operations and procedures, develop flow charts and procedural instructions
	Develop and implement new automobile rules and underwriting instructions, training and sales promotion material for major automobile manual rate revision
	Research and develop training and instructional material including Field Office training
	Hold on-site training programs for new policies and procedures

	Writing, editing (line and substantive), and proofreading. Transmit hard copy and/or on-line.
	Versed in The Chicago Manual of Style; familiar with American Medical Association Manual of Style
	Fluent in PC-based office productivity programs including Microsoft Office 2003 and XP Suite (Word, Excel, PowerPoint, FrontPage, Outlook) and Lotus Notes v. 5.
	Technical and Procedurals Manuals and Instructions: Research, develop, and produce multi-chapter software documentation manuals complete with screen captures, indices, and cross references using FrameMaker® 7.1
	WinHelp and HTML Help Systems: Develop, update, and publish online user help systems using RoboHELP®
	Online Communications: Convert paper format documents to PDF for cross-platform and on-line viewing using Adobe® Acrobat® 7.0
	Desktop Publishing: Produce catalogs, newsletters, and promotional material using Adobe® PageMaker® 7.0 and Adobe® Photoshop® 7.0
	Web Design: Develop basic intranet and Internet web pages and sites using Microsoft FrontPage®
	Conversant with HTML coding

	Enrolled in Technical Communications Certificate Program at Rochester Institute of Technology
	Adobe PageMaker–Manchester Community Technical College
	Introduction to the Editing Process – USDA Graduate School
	Professional Copyediting – Hartford College for Women and Manchester Community College
	Independent study in Web Site Design and Technical Communication

	Editorial Freelancers Association
	Society for Technical Communication, Senior Member
	American Medical Writers Association
	International Women’s Writing Guild